Webcast Replay: Medicare Enrollment – Going Digital Increasingly, CMS is moving digital and directing payers to do the same. Hear from Dick Warren, our Enrollment subject matter expert to learn about real-time APIs for the Online Enrollment Center, the real-time Beneficiary on the Cloud (BIC) – Beneficiary Eligibility Query (BEQ) and how APIs are being…
Health Evolution | March 29, 2021 Beacon Healthcare Systems is working to apply data science and analytics to appeals and grievances technology and information in the payer space. Why? Because CEO Ken Stockman envisions gleaning insights from appeals and grievances data to create unique industry KPIs that inform payers about what they should be striving to…
Webcast Replay: Utilizing RPA in VAM Hear from guest speaker John Voelker, Sr Business Process Analyst from IBC, on how robotic process automation in Virtual Appeals Manager has reduced reporting discrepancies and enabled faster uploads to their IRO for matched specialty review.
Appeals & Grievance Data is Critical in Identifying Changes to Enhance Member Satisfaction By Laurie Delgado As the health insurance marketplace becomes more and more competitive, insurers have become increasingly aware that customer satisfaction is often a key differentiator in distinguishing one plan from another. This is especially true in the Medicare arena as constricting…